The Pursuit of Excellence
Greg Sanker is a leader in service management but also as a father. Our conversation with Greg feels more like three people sitting around having a beer and discussing taking Greg’s career to a whole new level.
After waiting for months for the launch, Greg announces the release of his new book, “IT Change Management: A Practitioner’s Guide.” When asked about the writing process, Greg comments, “Putting your words out there is fearful. I want my readers to know that is the best me that I know.” The book is now available and on sale. Upon reflecting on the feedback of the book Greg has had to let go of his analytical side, “When you get caught up in the choppiness of self-analysis, you lose the flow of the thought process.”
Eddie and Greg at Fusion 2016
Eddie and Juls ask questions about life, fatherhood, and organizational change. When asked about the difference between organizational change and IT change management, Greg explains why the two are inseparable. “You’re not going to be successful in IT Service Management, without dealing with the people part.”
Juls and Greg in Norway
Greg also addresses authentic leadership. “When you are leading people, there’s that authenticity thing. People know when you are not really being you.” And of course, we can tie all of this into the bigger issues in life, “There’s a connection between what I think, and what I say, and what I do, and when those are out of alignment you struggle as a leader, you struggle as a parent, you struggle as a human.”
Greg clearly is headed in the right direction in his pursuit of excellence.